Refund Policy

At LsGoods, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help with a straightforward and fair refund process.

1. Returns

We accept returns within 30 days of the delivery date. To be eligible for a return:

• The item must be unused and in the same condition that you received it

• It must be in the original packaging

• A proof of purchase (such as an order confirmation or receipt) is required

2. Non-Returnable Items

Certain types of items cannot be returned, including:

• Gift cards

• Downloadable software/products

• Items marked as final sale

• Used or damaged items not due to our error

3. Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5–10 business days.

Please note: Shipping costs are non-refundable. If your return is due to our error (e.g., you received the wrong item or a defective product), we will cover the return shipping.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at Contact Page

5. Return Shipping

To return your product, please mail it to:

LsGoods Returns

You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error.